Returns & refunds.

Purchased through a retailer or venue?

Contact the place of purchase first and keep your receipt or proof of purchase. Your rights under Australian Consumer Law continue to apply.

Product quality concern?

Keep the product, bottle, batch details and proof of purchase where practical. Send clear information through Get in Touch so the issue can be reviewed.

Future online orders

When online orders launch, this page will set out the process for damaged, faulty or incorrectly supplied products and any change-of-mind limits that law allows.